Delete your ta-da account
ta-da is operated by ta-da! From to Do to Done, LLC. Clients and Genies can request account deletion directly in the app. This page is also available if you cannot access your account.
Delete in the app
- Sign in to your Client or Genie account.
- Open Profile and scroll to Legal.
- Select Delete account.
- Review the retention notice, type DELETE, and submit.
Cannot access the app?
Email us from the address registered to your ta-da account. Include whether you are a Client or Genie. We will verify ownership before processing the request.
Email support@hellotada.comWhat deletion covers and what may be retained
Deleted or anonymized
Profile and contact details, saved addresses, device and push tokens, availability and operational location data, and other personal data no longer needed to provide the service.
May be retained
Limited payment, tax, fraud, safety, dispute, insurance, chargeback, screening, and legal records where required. Access is restricted and data is deleted or anonymized when the retention obligation ends.
Timing and active obligations
Requests normally finish within 30 days. Active wishes, open disputes, pending payments, or pending Genie payouts must be resolved first. We will send updates to the registered email address and confirm when processing is complete.